Q: fHow are appointments scheduled?

A. Your appointment is scheduled over the phone or in-person or via fax.  Once we have all of your information entered in our database, you will be able to pick from any of our 3 locations that works best for you.  Should your referring Physician request Aquatic Therapy only, we will have your initial evaluation done at our Total Joint & Aquatic Center to simplify the process unless otherwise requested.

Q: What happens during my first visit?

A. Once you have your desired appointment date & time, you will need to bring your prescription given by your referring Physician to us or have them fax it over in advance.

During your first visit, your Therapist will go over your medical history, any previous physical therapy outcomes and surgical history and assess your current condition.  The next step is an examination of your current condition.  During this time the Therapist will check your Strength, Range of Motion, Flexibility, Posture and movement of muscles and joints.  If you experience pain with this, please inform your Therapist immediately.  We want to insure you are comfortable as possible.

Q: What do I need to bring with me?

A. You will need to bring any recent x-rays or Physician notes, your prescription (provided to you by your Physician), insurance cards, Workers-Compensation information (claim number & case manager information), or if Auto related, please bring your claim/billing information).  Please bring comfortable clothing such as shorts, t-shirt and comfortable shoes.  If you plan on using the Aquatic Center, please bring a swimming suit.

Q:  Is Physical Therapy painful?

A. For many of our patients, pain relief is our main objective.  We treat each individual condition with a variety of techniques to relive pain such as modalities (ultrasound, massage, electrical stimulation, and/or heat/ice therapy.  Your Therapist will provide you with a program that works best for your particular condition.

B. For some patients, physical therapy techniques can be painful.  For example, recovering from rotator-cuff surgery, knee replacement, etc. may be painful.  Your Physical Therapist will use a variety of techniques to achieve maximum results.  If you experience significant discomfort throughout your sessions, please communicate this to your Therapist so they can adjust treatment accordingly.

Q: How long will each treatment last?

A. Most Therapy sessions last 30-60 minutes depending on your condition.

Q: What do Physical Therapists do?

A. Physical therapists help restore function, improve mobility, relieve pain, and prevent or limit permanent physical disabilities of patients with injuries or disease. They also restore, maintain, and promote overall fitness and health.

Q: Can I pay for massages outside of Physical Therapy?

A. Yes.  We have two Certified Massage Therapists at our main location (Page Avenue).  Massages are scheduled with at your convenience and are available in either ½ hour or 1 hour intervals.  We also provide gift cards to you for those special occasions or just for yourself!

Q: When Do I Need a Physical Therapist?

A. The following list contains some of the most common reasons to see a physical therapist:

• Back conditions
• Knee problems
• Shoulder/arm conditions
• Neck conditions
• Sprains and muscle strains
• Ankle/foot problems
• Carpal tunnel syndrome, hand/wrist problems
• Hip fracture
• Post-surgical rehabilitation
• Rehabilitation after a serious injury (eg, broken bones, head injury)
• Stroke rehabilitation
• Problems with balance
• Disabilities in newborns
• Burn rehabilitation
• Pre-/post-natal programs
• Incontinence
• Women's health

Reference: APTA.org

Q: Why should I choose a private-practice Physical Therapist?

A.  At Orthopeadic Rehab Specialists, we believe that we provide our patients with the highest quality of care available in a cost-effective manner.  From your first visit you work with one Therapist (in most instances) to insure that you develop open communication and achieve maximum results with the plan that has been established for you. We believe that being a private practice we can offer patient satisfaction and results that other facilities may not be able to.

Q: What do I do after Physical Therapy is completed?

A. Some patients will need to continue with home exercises.  Some may choose to continue with our Aftercare Program that provides them with a Therapist to guide them through their exercises until they feel comfortable.  Others will utilize a gym or home equipment.  Most complete their rehabilitation and return to normal activities.

Q: How does billing work?

A. The Physical Therapist bills your insurance carrier, Worker’s Compensation or charges you based on the treatment plans that were administered.  We are then paid according to the fee schedule for your services rendered.  An explanation of benefits (EOB) is then generated showing what was reimbursed to us and your balance (if any) is then sent to you.

B. Should you have a hardship in your life while undergoing treatment with us, payment arrangements can be made.